Razoo concedes one percent rebate on Give to the Max Day transaction costs

Razoo, the company that runs the GiveMN website, is reducing its transaction fee for Give to the Max Day 2013 from 4.9 percent to 3.9 percent.

The decision was made in the wake of a 24 hour give-a-thon marred by technical problems, including a period of five hours when the website was dark.

Despite the technical problems, GiveMN had a record day, with 52,371 people giving $17,145,280 to 4437 organizations. That does not include money which people chose to give directly to the organizations while the site was down, and in the days following.

For top-earner Cretin-Derham Hall High School, the one percent rebate means an additional $5,481.92.

The change in transaction fee will be reflected in organizations’ Dec. 10 disbursement.

“We know we can never fully account for the donations that may have been lost, nor can we make up for the frustrations experienced by donors and organizations alike on November 14, said Executive Director Dana Nelson in a statement on the GiveMN blog. “However, we deeply appreciate the patience, generosity, and understanding with which you responded.”