Can Minnesota-based Best Buy take on WalMart? Can it survive a head-to-head match with the giant retailer that sees electronics as a staple in its future?
Its incoming CEO, Brian Dunn, gets the star treatment today from the Wall St. Journal.
>> More interactive stores. A focus on “showmanship and service” will trump low prices.
>> Best Buy figures to pick up half the business that Circuit City had before it went out of business.
>> Some store managers complained the company lost big-screen TV sales because they didn’t have enough in stock.
>> Dunn disagreed with Best Buy’s decision in 1989 to drop commissions in favor of a salary for workers. He now says it’s “the most important decision” in company history.
There’s supposed to be an accompanying video with the story, but I couldn’t get it to work.