About $54 million, according to a Washington, D.C. area woman, who has filed a lawsuit against Best Buy. Raelyn Campbell, took her $1,100 laptop to Best Buy to get it fixed, and three months later the store admitted it lost the laptop. Best Buy offered her $900, then $1,100 after the district’s attorney general got involved, then $2,100 after the lawsuit was filed.
“I can’t help but wonder how many other people have had their computer stolen (or) lost by Best Buy and then been bullied into accepting lowball compensation offers for replacement expenses and no compensation for identity theft protection expenses,” she told the Red Tape Chronicles blog.
Best Buy refused comment.