Recent incidents of people being stranded for hours in a grounded airplane have added momentum to efforts to pass a passenger’s bill of rights. And one airline – Sun Country – has changed its policy to require that passengers be returned to the terminal if a wait exceeds four hours. Based on your experience, what basic rights do airline passengers deserve?
Soft drinks, access to food (more than pretzels), restrooms and freedom after 90 mins. -Kathleen, St. Louis Park, MN
We deserve to be treated like people, not luggage. There should be limits on how long you can be forced to stay on a plane because they won’t unload you. -Susan, Big Lake, MN
Share your reply in the comments: Based on your experience, what basic rights do airline passengers deserve?