Accretive Senate panel in 24 Tweets Michael Olson May 30, 2012, 2:07 PM May 30, 2012 1 [View the story “Sen. Franken probes Accretive Health collection practices ” on Storify] Sen. Franken probes Accretive Health collection practices Minnesota Sen. Al Franken holds a field hearing examining the collection practices of Accretive Health. Minn. AG Lori Swanson is investigating the company after reviving complaints from patients who say they were asked to pay medical bills while in a care facility. Storified by Michael Olson · Wed, May 30 2012 15:05:14 Accretive back-story here from MPR’s Minnesota Today. Sen. Franken Debt CollectorLivestream Daily Circuit: “Interim CEO of Fairview Health Services Charles Mooty along with a top executive of a debt collection agency that has come under fire in Minnesota will be among those testifying at a congressional committee in St. Paul Wednesday morning. The hearing is chaired by Sen. Al Franken.” Sen Franken calls hearing on Accretive hospital collection agency to order. http://pic.twitter.com/8neXGyv6Geri Katz MN AG Lori Swanson walking through Accretive scandal, step by step. http://pic.twitter.com/KerIi5cFMinnesota Nurses MN Atty General Lori Swanson laying out the case against Accretive for abusive tactics in collecting health care debts. http://bit.ly/KZrmMZUpTake Minnesota Swanson: Patients were "stoplisted" by Accretive – meaning they had to pay before treatment or operations. Live vid: http://bit.ly/KZrmMZThe UpTake Swanson: Accretive’s "secret sauce" in collecting patient debts included abusive bedside collection tactics. http://bit.ly/KZrmMZUpTake Minnesota MN Commerce Commish Rothman says state has ongoing investigation of Accretive debt collections in MN.Patrick Kessler Swanson: Accretive "hit up" for money patients in pain, in stages of undress, on gurneys, morphine drips.Patrick Kessler Next up at the hearing are Fairview interim CEO Charles Mooty and a VP for Accretive. http://pic.twitter.com/KBO1k34mMinnesota Nurses Fairview Board Chair Charles Mooty: Accretive debt collections not in keeping w Fairview practices or ethics.Patrick Kessler Accretive VP speaking as MNA and @NationalNurses RN Jean Ross looks on. http://pic.twitter.com/7mePfpiVMinnesota Nurses Accretive Sr VP says his company has been "misrepresented" in media. Says debt collection is only 1% of their business. http://bit.ly/KZrmMZThe UpTake Accretive says it was unaware of employee e-mail describing patients as "deadbeats" and "stupid". Worker fired.Patrick Kessler Franken hearing on Accretive draws overflow crowd #mnleg http://twitpic.com/9r04qcJohn Croman The #Accretive Health rep says employees are trained to not create impression emergency care is contingent on payment of outstanding debtJohn Croman Accretive employee had sensitive patient data even though he worked in another area of company-says FrankenUpTake Minnesota Despite pressure from Accretive debt collectors, Fairview patients say they had insurance & no hosp debt.Patrick Kessler Fairview patient after Accretive encounter: "was shaking. I was furious."Patrick Kessler Patient testifying about Accretive harassment states that doctors and nurses at Fairview were great, she got great care.Geri Katz Accretive worker / Had info he did not need / So says Al Franken #haikuChristopher Snowbeck Frmr Fairview nurse, Co-Pres Natl Nruses Union says Accretive debt collection is "ruthless corporate behavior, should not be allowed".Patrick Kessler Michele Goodwin professor of law at UofM- Accretive engaged in aggressive and coercive practices.UpTake Minnesota U of M Law Prof Goodwin: too much data provided to Accretive, too much not encrypted. Can strengthen HIPAA to better protect patient dataGeri Katz Franken summarizes Accretive situation: It’s obvious something went very wrong here.Minnesota Nurses Accretive exec apologizes to Fairview patients offended by its bill-collecting tactics. http://strib.mn/KWIXUeStar Tribune ‹ Older Mining exploration moves forward near BWCA Newer › Fargo bank chooses new name- expands to Minnesota Browse by category Escape Route Minnesota Sounds & Voices Get Out There MN Made State Fair Minnesota Scenes “Fargo” About the blogger Michael Olson firstname.lastname@example.org • @publicmic Editor, MPR News http://twitter.com/DeadlyDismissal John I was quite impressed with professor Goodwin’s testimony today. There was one zinger that she threw out there that’s hard to ignore: “We know there has been a history in this country where African Americans have literally died on the steps of hospitals.” One case I thought of was of a young African American named Maltheus Avery. Quoting from the Carolina Times from December 9th, 1950: ”When Avery arrived at Duke he was refused admittance, hospital officials say, because there was no bed space available. They stated that only a small space is allotted Negroes.” I’m pleased to hear Senator Franken is going to pursue his inquiry further into hospital collection practices. There are today more subtle ways to effectively deny treatment: make the patient feel shamed and uncomfortable such that they leave and don’t return. The economically disadvantaged become largely those who are discriminated against, and the results of that discrimination can become for some individuals just as deadly as during the time professor Goodwin refers to.