This week in airline frustration

From the Department of Here’s Something You Don’t See Every Day: A Russian Polish jetliner (why do people take Russian jetliners?) on a flight from Newark landed in Warsaw without landing gear today.

A nice, straight rollout. Everybody survived and, best of all, they didn’t have to spend seven hours while airport officials tried to figure out how to get people off the plane.

That’s Warsaw 1 Hartford 0.

On that story today, Rob Maruster, Jet Blue’s chief operating officer, apologized to more than 100 passengers who were left on the plane in Hartford without food, water or functioning bathrooms during the weekend blizzard.

“Safety was our number one concern,” Maruster said.

But a piece in the Boston Herald today from a reporter who was on the flight would appear to question that.


Near the front, a man nearby became annoyed and used profanity while he loudly asked a boy’s father to make him stop playing with a plastic bottle. The two men exchanged words and glares.

After a while the flight attendants were alerted that a disabled man near the front needed medical attention. “He needs help!” passengers screamed.