A ticket-buying bill of rights.

Complaints over ticket refund policies has spawned a bill at the Capitol which could make it easier for consumers to get all of their money back if an event is postponed.

A group of lawmakers — partisan at that — has filed a bill with some sweeping reforms of the way tickets to events are sold.

Included in the measure is a requirement that anyone who buys a ticket that turns out to be counterfeit, gets the ticket price and fees back, though it’s not clear from whom. Restrictions on reselling tickets would be illegal, and teams and promoters could not sell electronic-only tickets if it’s intended to make it difficult for the ticket-buyer to resell the tickets.

Refund policies would also require teams and concert promoters to refund all the money they made upon selling the tickets, not just the purchase price. This would include convenience fees, printing fees, and handling charges.

Advertising for an event would also have to include all of the various charges that are included.

  • David

    I only see two problems with this

    1) “that anyone who buys a ticket that turns out to be counterfeit, gets the ticket price and fees back from the event presenter ”

    Sounds like it’d be ripe for a scam.

    2) Airplane tickets should be included.

  • Daron K

    I don’t have a problem with changes to the refund policy. I do agree that if an event is cancelled or postponed, the buyer should be entitled to the face value of the ticket, plus applicable taxes and fees.

    However, limiting a venue or artist’s ability keep tickets from ending up on the secondary market is plainly protectionism for ticket brokers and ticket scalpers.. Many artists and venues now sell prime seats as will-call only. This prevents ticket brokers and scalpers from buying up the best seats to resell at a premium.

  • D

    You may not like it but the secondary ticket market is a source for thousands of jobs in this country. Protecting ticket resellers is just as important as protecting ticket buyers. Is saving a few extra dollars on your favorite event (if you were unable to get tickets on the initial onsale) preferable to people being employed and providing for their families? Most people have no idea how legitimate resellers do their business and are too quick to judge.