A typical day in the life of an airline passenger

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A United Airlines flight from Boston to Chicago made an emergency landing in Buffalo today after a window blew out on the plane.

If you ever wanted to see a good example of how Twitter can be a go-to source for breaking news, check out the tweets coming from Andrew Phelps, who is a reporter for WBUR, the public radio station in Boston. He was on the flight.

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It’s also a good example of the horrible customer service provided by most of the nation’s major carriers.

  • SG

    I’ve tried to get “into” Twitter, but I just can’t, even with this story. Love your posts on the latest TSA 4th Amendment rights violations. Hopefully, Sen. Klobuchar, who is on the Commerce Committee, will begin to act on this!