Best Buy’s future

Can Minnesota-based Best Buy take on WalMart? Can it survive a head-to-head match with the giant retailer that sees electronics as a staple in its future?

Its incoming CEO, Brian Dunn, gets the star treatment today from the Wall St. Journal.

The highlights:

>> More interactive stores. A focus on “showmanship and service” will trump low prices.

>> Best Buy figures to pick up half the business that Circuit City had before it went out of business.

>> Some store managers complained the company lost big-screen TV sales because they didn’t have enough in stock.

>> Dunn disagreed with Best Buy’s decision in 1989 to drop commissions in favor of a salary for workers. He now says it’s “the most important decision” in company history.

There’s supposed to be an accompanying video with the story, but I couldn’t get it to work.

  • http://periscopegadget.com/ Ivan Stegic

    I got the video to work… does this HTML work?

  • http://imagespetites.blogspot.com Kate

    My question is how can Best Buy live up to the amazing prices one can find on Amazon? I’m in the market for a new camera (a very expensive one, at that) and Amazon beats Best Buy by $500. That is HUGE! Even if I was using the 18 months no interest deal best buy occasionally offers, $500 is a huge gap. I’d prefer to support a MN company, but it’s just not feasible until they offer more competitive prices. Obviously the cost of the brick and mortar stores need to be taken into account…

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