The manager of the IDS building in Minneapolis sent a letter to tenants today, describing yesterday’s terrible tragedy that claimed the life of a workman who was removing snow from the Crystal Court.
Prior to expressing its sympathies to the family of the man, the letter provided an unfortunate — and probably unintentional — prominence to this point:
It was necessary to close the entire Crystal Court and skyways following the accident. We apologize for the inconvenience this may have caused you.
Download letter (pdf).